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FREQUENTLY ASKED
QUESTIONS
Frequently asked questions
How far ahead should I place my order if needed by a certain date?
We love taking our time to ensure we get your unit right the first time, we also usually have a high volume of orders. That being said, we advise you place your order 4-8 weeks ahead of time to ensure you get it in time. Please contact us with your need by date before placing your order to be sure we can acommodate!
Are the wigs true to size?
We make all of our wigs by hand on the sewing machine in house, we collect your head size information upon ordering to ensure a proper fit. We also sew adjustable elastic bands on all closure wigs to ensure a more snug blanket of security to assist in the true glueless experience.
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Can I request a custom order that's not available on the site?
Absolutely! We love bringing your dream hair ideas to life, from changing the lace size, to color tweaks, to completely different wigs altogether from what's available on the site! In fact, we encourage you to send us any customization you would like to add or change to our personal email ashleighstorybrown@yahoo.com (ashleighstorybrown@yahoo.com)or directly message us at 601-942-3274!
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